e-Debit FAQs

1. How does it work?

With an ATM card and a Personal Identification Number (PIN), cardholders can make purchases swiftly and securely at any authorised outlet, without the need to use cash.

Transactions are conducted using an e-Debit terminal. It will relay the request via a dial-up line to the customer’s bank. Once the transaction is approved, the bank will authorise the purchase. A transaction record will then be printed and issued to the cardholder. The purchase value is debited from the cardholder’s bank account. A receipt will be given to the cardholder at the end of the transaction.

2. What are the benefits?

e-Debit is another convenient and safe way to pay for your purchases. You do not have to carry a large amount of cash. Since it is a PIN-based facility, you will have a secure access to your funds or bank accounts. The payment is automatically debited directly from your bank account. It makes it easier for you to manage your expenses. What’s more it is an alternative payment mode for those without credit cards.

3. Where can I use e-Debit?

You can make transactions with e-Debit at any of the participating merchants that display the MEPS ATM Cards acceptance decals.

4. What is the limit for an e-debit transaction?

The maximum e-Debit purchasing limit is according to your daily ATM cash withdrawal limit. For further information, please contact your issuing bank.

5. How much Cash Back can I request from the merchant along with my purchase?

The minimum cash back amount is RM50 and maximum amount is RM500 per transaction, subject to the cash availability by the merchants.

6. HCan I make request for Cash Back without making a purchase?

No. Request for Cash Back must be together with purchase.

7. Which ATM card can use the e-Debit facility?

The ATM cards issued by the following banks:

  • Affin Bank
  • Agro Bank
  • Alliance Bank
  • AmBank
  • Bank Islam
  • Bank Rakyat
  • CIMB Bank
  • Hong Leong Bank
  • Maybank*
  • Bank Muamalat
  • Public Bank*
  • RHB Bank

Note: * Including Cash Back services