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Consumers

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• Interbank GIRO
• e-Debit
• FPX
• Direct Debit
• MyMobile

e-Debit

With e-Debit, payments for purchases will be secured and precise.  It provides convenience to the consumers as they will only need to bring their ATM card for purchases.  The cashless transactions are simple and easy – present your card, key in your PIN number and the items are yours. e-Debit are chip-based ATM cards issued by Malaysian banks. As of Q3 2011, e-Debit recorded over 2.3 million in value and approximately RM1.08 billion in value.

At the Point-of-Sale (POS)

The merchant or vendor enters your sale amount into the POS terminal. Once you enter your card in the card reader, follow the prompts on the screen.

In a matter of seconds your debit request is passed through the Inter-Member Network where your card, Personal Identification Number (PIN) and required funds for purchase are verified by your issuing bank.

Payment via e-Debit will enable the purchase amount to be immediately deducted from your savings or current account direct into the retailer’s or merchant’s bank account.

This provides consumers with better cash management and peace of mind as all transactions are PIN based. In addition, the new card is embedded with a sophisticated, tamper-resistant smart chip to protect consumers against the risk of fraud.

Upon conclusion of a successful transaction, the merchant will then hand you official receipt for your records.

Refunds

As with purchases made by any other payment method, refunds and exchanges are a matter of merchant policy. Refunds can be processed through the e-Debit service providing the cardholder who made the purchase is present to authorize the refund transaction.

Cash Back

Make a purchase using your ATM Card and receive cash from your account, all in one transaction. Merchants who offer the Cash Back service allow you to request additional cash to be debited from your account on top of your purchase.

For example, you make a purchase for RM10 and tell the merchant you want an additional RM50 from your account. You receive your RM10 purchase along with the RM50 in cash, for a total transaction amount of RM60.

If you wish to make a refund for your purchase with Cash Back, you must return back the money along with the goods purchased.

FAQs